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Leading the world in Customer Flow Management

Q-Matic was founded in 1981 by an entrepreneur and an engineer who had a restaurant business in Gothenburg, Sweden. They devised a system whereby customers could not only choose their meal but, by adding a display panel to their numerical system, see when it was their turn to collect it.

This was the first Q-Matic system and the company installed its system in the Swedish Post Office, banks and major railway stations. In 1982, the first system was sold abroad – and that focus on international business continues to this day.

In an echo of this history, in the UK in 1991 an inventor, Martin Christie, and an entrepreneur, Terry Green, established Qm Group to develop the world's first audio-based, electronic call-forward queuing system. Soon, 'Cashier number 3 please' became familiar in all Post Offices and major banks.

In 2007 the complementary expertise of the two companies came together and the Qm Group became part of Q-Matic.

Let our knowledge and systems help you:
Call: +44 (0)1908 51 14 00 or +44 (0)1895 27 00 55
Email: info@q-matic.co.uk