Skip header
Skip main content
21/09/2009 - New offering from Q-Matic will help local authorities improve their CAA assessment
14/09/2009 - Retail Banking at Turbulent Times
06/07/2009 - Q-Matic signs new partnership agreements
10/06/2009 - Investing in Service Excellence in a Downturn
02/03/2009 - Why West Ham United's queuing system is a success
12/02/2009 - 129 local authorities were represented at the latest IRRV conference
New branch layout led to increased sales at Abbey National
Barking & Dagenham - Continuous improvement is a fine and delicate art
Bassetlaw - These days we are totally customer focused
Birmingham Children's Hospital - Making service a success
Blackburn - We overcame the reluctance to change
Blythe Valley - Looking to bring in more partners
Queue-Idol winners announced - 11/07/2008
Queue Management helps drive down shrinkage - 06/06/2008
Q-Matic to showcase performance and productivity success at leading banking conference - 28/05/2008
Vote for your Queue-Idol - 27/05/2008
86 representatives from 44 local authorities attended seminars - 22/05/2008
7th Annual Seminar is taking place in May - 09/04/2008
Go to Q-Matic's International site