Innovations like 'Cashier number 3 please', numbered tickets to mark our place in the queue and media screens to entertain and inform, remind us how much our queuing behaviour has changed over the years and Q-Matic has been at the forefront of this revolution.
Our CFM solutions have been in use in retail stores across the world for 25 years. We can help you improve your customers' shopping experience, provide information to help managers improve productivity and increase your operational efficiency.
We recognise that customer behaviour is constantly changing which is why we've got a research and development team working on the next generation of ideas. But that’s not all. We’ve also got behavioural experts looking at how customers shop, how they behave and most importantly what really bugs them. Which means we develop ideas and solutions that really work, drive in-store behaviour and create a better experience for customers and staff.
Don't just take our word for it. Customers like IKEA, Vodafone, the Post Office and John Lewis Partnership to name just a few have used our insights and solutions to transform their stores and the way their customers shop.
If you want more customers, happier customers and happy staff, talk to us.
Call: +44 (0)1908 51 14 00 or +44 (0)1895 27 00 55
Email: info@q-matic.co.uk